A Kingston attorney who bought a ticket to see Cardi B headline BZR WKND Jamaica 2026 is now openly asking if the rapper was ever really booked at all.
Terri-Ann Guyah Tolan says she emailed for a refund within minutes of the postponement notice, sent a follow up, and has heard absolutely nothing back.
“Was Cardi B ever genuinely secured to perform, or was her name used to entice unsuspecting patrons into purchasing tickets?” she asked, speaking to the Jamaica Observer.
She admits those are serious questions, but says the organisers’ silence has done nothing to put them to rest.
The concert was set for October 18 until Cardi B announced her withdrawal on October 8. The show was pushed to December 20, and fans who didn’t want to wait were told to email eventsteamjamaica@kanoopays.com, with organisers promising refunds would start October 19 and land within three to seven business days.
A few patrons say they’ve been paid. Plenty of others say they’ve received no money, no acknowledgement and no timeline.
One buyer, who gave her name only as Shanice, says she sent her request on October 13, the same day as the announcement. To date, I have not received any refund and no one has even acknowledged receipt of my email and sent any communication to me regarding this,” she said.
She plans to lodge a formal complaint and says the whole thing has soured her on local events. “I can’t say I will be doing this ever again,” she said, adding that those responsible “should all be investigated and arrested.”
Another patron, speaking anonymously, put it bluntly. “I feel like I am being scammed and given the run and round with no actual solution in place to remedy the incident,” they said.
Guyah Tolan didn’t hold back either. “This is beyond disgraceful. It is an absolute insult to the intelligence of the paying public and a blatant display of contempt for consumers,” she said.
Her bigger worry is what happens after this. She fears the people behind the event could “rebrand under another company or association, and return to the public with another grand event,” arguing that corporate names “should not become convenient shields behind which individuals evade accountability.”
She isn’t waiting around. Guyah Tolan says she’ll initiate a chargeback with her bank, file complaints with the Consumer Affairs Commission and the Fair Trading Commission, and weigh every legal option available.
There are two other sides to this, and they don’t line up. Cardi B has maintained she was not responsible for her appearance being cancelled, while the promoters insist they met their financial and contractual obligations and made every effort to deliver the show as advertised.
Organisers have also promised an even bigger lineup for December, saying original tickets remain valid and that further refund instructions would come through official channels.
Those instructions haven’t surfaced yet, and the Observer’s attempts to reach the organisers for comment went unanswered.
